Maharani, Anggita Putri, and Agung Triayudi. “Sentiment Analysis of Indonesian Digital Payment Customer Satisfaction Towards GOPAY, DANA, and ShopeePay Using Naïve Bayes and K-Nearest Neighbour Methods”. JURNAL MEDIA INFORMATIKA BUDIDARMA 6, no. 1 (January 25, 2022): 672–680. Accessed April 15, 2026. https://ejurnal.stmik-budidarma.ac.id/index.php/mib/article/view/3545.