Chandra, Albert Yakobus, Didik Kurniawan, and Rahmat Musa. 2020. “Perancangan Chatbot Menggunakan Dialogflow Natural Language Processing (Studi Kasus: Sistem Pemesanan Pada Coffee Shop)”. JURNAL MEDIA INFORMATIKA BUDIDARMA 4 (1):208-15. https://doi.org/10.30865/mib.v4i1.1505.