PUTRI, Rizka Septiana; ASTITI, Sarah; AMRIZA, Rona Nisa Sofia. Analisis Kepuasan Konsumen Terhadap Kualitas Pelayanan E-Commerce Jd.Id Menggunakan Metode E-Servqual. JURNAL MEDIA INFORMATIKA BUDIDARMA, [S. l.], v. 6, n. 2, p. 1207–1216, 2022. DOI: 10.30865/mib.v6i2.3893. Disponível em: https://ejurnal.stmik-budidarma.ac.id/index.php/mib/article/view/3893. Acesso em: 15 apr. 2026.