Pengembangan Infrastruktur Jaringan Untuk Meningkatkan Pelayanan Publik di Kota Palembang
DOI:
https://doi.org/10.30865/mib.v5i4.3318Keywords:
e-Government, Good Governance, Public Services, IT Infrastructure, PalembangAbstract
Technological advances will always develop following the progress of science. Internet technology has a great influence in every aspect, especially in the implementation of the service function of the Government to every citizen in need. The Publik Service Sector deals with communities in need with the government as a service-providing institution. The government is required to be able to keep up with the development of technology in service to the community more effectively, efficiently, quickly and accurately. With the internet network technology can be used to build an electronic-based government service system or E-Government. The use of information technology can change the pattern of publik services in reducing corruption, financial transparency, convenience of services and increasing revenue in each region. However, each region with its own geographical conditions of course there are still people in the lower middle class or the poor who have not been able to access publik services of their government, So in this thesis, researchers are interested in developing network infrastructure design so that people in villages or villages, especially RT who have minimal access, can enjoy publik services in Palembang CityReferences
E. Nurnawati, “Kinerja Sumber Daya Aparatur Melalui Penerapan E-Government,†VISIONER J. Pemerintah. Drh. di Indones., 2020.
Y. Suharyana, “IMPLEMENTASI E-GOVERNMENT UNTUK PELAYANAN PUBLIK DI PROVINSI BANTEN,†J. Kebijak. Pembang. Drh., 2017, doi: 10.37950/jkpd.v1i1.5.
Y. Payong, “Kesiapan Implementasi E-Government Menuju Penguatan Sistem Inovasi Daerah (SIDa) Kota Kupang,†J. Inov. Kebijak., 2019, doi: 10.37182/jik.v4i1.27.
Y. Li and H. Shang, “Service quality, perceived value, and citizens’ continuous-use intention regarding e-government: Empirical evidence from China,†Inf. Manag., 2020, doi: 10.1016/j.im.2019.103197.
D. Antoni, M. Akbar, and F. Fatoni, “Electronic Government Rukun Tetangga Model,†J. Sist. Inf., 2018, doi: 10.21609/jsi.v14i2.661.
A. Apriansyah and D. Antoni, “Pengembangan Konsep E–Government Rukun Tetangga Di Kota Palembang,†… Inf. dan …, 2018.
S. Ariana, C. Azim, and D. Antoni, “Clustering of ICT human resources capacity in the implementation of E-government in expansion area: a case study from pali regency,†Cogent Bus. Manag., 2020, doi: 10.1080/23311975.2020.1754103.
M. H. SHAHAB, D. ANTONI, and M. AKBAR, “Public Private Partnership E-Government in Improving Service Quality in Community Health,†2020, doi: 10.2991/aisr.k.200424.014.
J. E. Goldman and P. T. Rawles, Applied Data Communications: A Business-oriented Approach. Wiley, 2004.
A. F. van Veenstra and M. Janssen, “Policy implications of top-down and bottom-up patterns in E-government infrastructure development,†in Inverse Infrastructures, Edward Elgar Publishing, 2012.
J. W. Creswell, “Research design Qualitative quantitative and mixed methods approaches,†Res. Des. Qual. Quant. Mix. methods approaches, 2003, doi: 10.3109/08941939.2012.723954.
M. A. Siyoto, S dan Sodik, “Dasar Metodologi Penelitian Cetakan Pertama,†Literasi Med., 2015.
D. Dahiya and S. K. Mathew, “IT assets, IT infrastructure performance and IT capability: a framework for e-government,†Transform. Gov. People, Process Policy, 2016, doi: 10.1108/TG-07-2015-0031.
A. Lya, S. Lestari, M. Bachtiar, and E. Halil, “The Role of E-government and M-government in Shaping Jakarta to be a Smart City,†2017, doi: 10.2991/icaspgs-icbap-17.2017.18.
B. N. Silva, M. Khan, and K. Han, “Towards sustainable smart cities: A review of trends, architectures, components, and open challenges in smart cities,†Sustainable Cities and Society. 2018, doi: 10.1016/j.scs.2018.01.053.
J. Winkowska, D. Szpilko, and S. Pejić, “Smart city concept in the light of the literature review,†Engineering Management in Production and Services. 2019, doi: 10.2478/emj-2019-0012.
A. Hussain, G. Bartlett, Y. Pryadkin, J. Heidemann, C. Papadopoulos, and J. Bannister, “Experiences with a continuous network tracing infrastructure,†in Proceedings of ACM SIGCOMM 2005 Workshops: Conference on Computer Communications, 2005, doi: 10.1145/1080173.1080181.
H. Subiakto, “Internet untuk Pedesaan dan Pemanfaatannya bagi Masyarakat,†J. UNAIR Masyarakat, Kebud. dan Polit., 2013.
N. bin A. Rashid, M. Z. Othman, R. Johan, and S. F. bin H. J. Sidek, “Cisco packet tracer simulation as effective pedagogy in Computer Networking course,†Int. J. Interact. Mob. Technol., 2019, doi: 10.3991/ijim.v13i10.11283.
A. P. Wicaksono, “Simulasi Virtual Local Area Network Menggunakan Packet Tracer,†SAINTEKS Vol. 14, 2017.
Downloads
Published
Issue
Section
License
This work is licensed under a Creative Commons Attribution 4.0 International License
Authors who publish with this journal agree to the following terms:
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under Creative Commons Attribution 4.0 International License that allows others to share the work with an acknowledgment of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (Refer to The Effect of Open Access).
