Evaluasi Desain Antarmuka Portal Akademik Menggunakan Metode Heuristic Evaluation
DOI:
https://doi.org/10.30865/mib.v3i4.1547Abstract
Evaluation of interface design is part of human and computer interaction (HCI-Human Computer Interaction). The focus of this study is to conduct heuristic evaluations on the interface design of an academic portal to determine the extent to which the academic portal meets the concept of usability. Academic portal is a website accessed by academics through a web browser. This portal can be accessed by students, lecturers, academic supervisors, Final Project supervisors, and other academics such as: Academic Administration Section (BAA), Study Programs, Libraries, Student Affairs, and Public Administration and Personnel Section (BAUK). This study uses heuristic evaluation as an approach in evaluating a human-machine system (man-machine system) in relation to academic portal ease of use (usability) and also severity ratings in addition to heuristic checklist. This study involved several evaluators who would conduct an assessment by filling in the heuristic checklist. The expected results with the evaluator's heuristic evaluation method found usability problems related to the general interface. These results are expected to be used by Mikroskil's academic portal system developers to make improvements to the academic portal currently in use
References
J. Nielsen, “10 Usability Heuristics for User Interface Design,†Conference companion on Human factors in computing systems CHI 94, 1994. .
J. Nielsen, “Severity Ratings for Usability Problems,†Nielsen Norman Group, 1995. .
J. Nielsen and R. Molich, “Heuristic Evaluation of User Interfaces,†in Proceedings of the ACM CHI’90 conference on Human factors in computing systems, 1990, pp. 249–256.
P. Krisnayani, I. K. Resika Arthana, and I. G. Mahendra Darmawiguna, “Analisa Usability Pada Website UNDIKSHA Dengan Menggunakan Metode Heuristic Evaluation,†Kumpul. Artik. Mhs. Pendidik. Tek. Inform., 2016.
R. Firmansyah, “Evaluasi Heuristik Pada Desain Interface Aplikasi My Indihome,†Semin. Nas. Ilmu Pengetah. dan Teknol. Komput., 2016.
D. Caesaron, “Evaluasi Heuristic Desain Antar Muka (Interface) Portal Mahasiswa (Studi Kasus Portal Mahasiswa Universitas X),†J. Metris, 2015.
M. I. Sya’roni, A. P. Kharisma, and F. Amalia, “Perbandingan Hasil Metode Evaluasi Usability Antara Heuristic Evaluation dengan Think Aloud pada Kasus Web FILKOM APPS untuk Mahasiswa,†J. Pengemb. Teknol. Inf. dan Ilmu Kompuer, 2018.
A. P. Kristianto, M. Mahmudi, and H. Henderi, “Analisis usabilitas sistem informasi driver pt. gojek indonesia berdasarkan pendekatan evaluasi usability heuristik,†Semin. Nas. Teknol. Inf. dan Multimed. 2018, 2018.
S. I. Irwan, I. S. Sitanggang, and B. Mustafa, “Analisis Usabilitas Sistem Informasi Manajemen Penerimaan Koleksi Deposit Di Perpusnas Berdasarkan Pendekatan Evaluasi Heuristik,†vol. 14, no. 1, pp. 33–42, 2015.
B. A. Mustikaningtyas, M. C. Saputra, and A. Pinandito, “Analisis Usability Pada Website Universitas Brawijaya Dengan Heuristic Evaluation,†J. Teknol. Inf. dan Ilmu Komput., 2016.
J. S. Mtebe and M. M. Kissaka, “Heuristics for evaluating usability of Learning Management Systems in Africa,†in 2015 IST-Africa Conference, IST-Africa 2015, 2015.
J. M. Toribio-Guzmán, A. GarcÃa-Holgado, F. Soto Pérez, F. J. GarcÃa-Peñalvo, and M. Franco MartÃn, “Usability Evaluation of a Private Social Network on Mental Health for Relatives,†J. Med. Syst., 2017.
D. Powazek, “Where Am I?,†2006. [Online]. Available: http://alistapart.com/article/whereami/.
D. Fadeyev, “User Interface Design - 12 Useful Techniques,†2009. [Online]. Available: https://www.smashingmagazine.com/2009/01/12-useful-techniques-for-good-user-interface-design-in-web-applications/.
B. Shneiderman, C. Plaisant, M. Cohen, S. Jacobs, N. Elmqvist, and N. Diakopoulos, Designing the User Interface: Strategies for Effective Human-Computer Interaction, 6th Editio. Pearson, 2016.
D. Fadeyev, “10 Useful Usability Findings and Guidelines,†2009. [Online]. Available: https://www.smashingmagazine.com/2009/09/10-useful-usability-findings-and-guidelines/.
V. Friedman, “10 Principles Of Good Website Design,†2008. [Online]. Available: https://www.smashingmagazine.com/2008/01/10-principles-of-effective-web-design/.
W. H. DeLone and E. R. McLean, “The DeLone and McLean model of information systems success: A ten-year update,†in Journal of Management Information Systems, 2003.
V. Friedman, “30 Usability Issues To Be Aware Of,†2007. [Online]. Available: https://www.smashingmagazine.com/2007/10/30-usability-issues-to-be-aware-of/.
J. Hensley, “Improve Your Designs With The Principles Of Similarity And Proximity (Part 1),†2016. [Online]. Available: https://www.smashingmagazine.com/2016/05/improve-your-designs-with-principles-similarity-proximity-part-1/.
H. Loranger, “Homepage Links Remain a Necessity,†2017. [Online]. Available: https://www.nngroup.com/articles/homepage-links/.
D. Pinsky, “11 Website Design And Development Best Practices For 2018,†2018. [Online]. Available: https://www.forbes.com/sites/denispinsky/2018/02/12/website-design-standards/#23f38218f54f.
I. Ghiciuc, “There is no such thing as Bug Free Software, not even in the Big League,†2013. .
E. McKay, “Are you sure? How to Write Effective Confirmations,†2010. [Online]. Available: http://www.uxdesignedge.com/2010/06/are-you-sure-how-to-write-effective-confirmations/.
S. Widen, “The Science Behind UX Design,†2017. [Online]. Available: https://www.forbes.com/sites/forbesagencycouncil/2017/01/09/the-science-behind-ux-design/#22dabacc5ca9.
J. Cardello, “The Modern Web Design Process: Creating Sitemaps and Wireframes,†2017. [Online]. Available: https://webflow.com/blog/the-modern-web-design-process-creating-sitemaps-and-wireframes.
S. Stiner, “Five User Experience Tips For Software Developers,†2017. [Online]. Available: https://www.forbes.com/sites/forbestechcouncil/2017/01/31/five-user-experience-tips-for-software-developers/#229d937e24d5.
J. Nielsen, “Error Message Guidelines,†2001.
P. Hodgson, “Tips for Writing User Manuals,†2007.
Downloads
Published
Issue
Section
License

This work is licensed under a Creative Commons Attribution 4.0 International License
Authors who publish with this journal agree to the following terms:
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under Creative Commons Attribution 4.0 International License that allows others to share the work with an acknowledgment of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (Refer to The Effect of Open Access).