ANUGRAH, Adhityah; SUPARDI, Julian. Implementasi Model Sentence-BERT untuk Peningkatan Semantic Retrieval pada Sistem Question Answering Layanan Helpdesk Ticketing . JURIKOM (Jurnal Riset Komputer), [S. l.], v. 13, n. 5, p. 1335–1347, 2026. DOI: 10.30865/jurikom.v15i5.10021. Disponível em: https://ejurnal.stmik-budidarma.ac.id/index.php/jurikom/article/view/10021. Acesso em: 5 nov. 2026.