DEYANTORO, Afrijal Farhan; SETYADI, Resad; SAINTIKA, Yudha. Penerapan Framework Information Technology Infrastructure Library (ITIL) Versi 3 pada Domain Service Operation untuk menganalisa Manajemen Layanan Teknologi Informasi. JURNAL RISET KOMPUTER (JURIKOM), [S. l.], v. 9, n. 3, p. 629–634, 2022. DOI: 10.30865/jurikom.v9i3.4232. Disponível em: https://ejurnal.stmik-budidarma.ac.id/index.php/jurikom/article/view/4232. Acesso em: 17 nov. 2025.