Analisis User Experience Pada(s2ti.ftki.unas.ac.id ) S2 Teknologi Informasi Universitas Nasional dengan Menggunakan Metode User Centered Design dan System Usability Scale

Authors

  • Latif Arif Anggoro Universitas Nasional, Jakarta
  • Agung Triayudi Universitas Nasional, Jakarta
  • Dhieka Avrilia Lantana Universitas Nasional, Jakarta

DOI:

https://doi.org/10.30865/jurikom.v10i1.5629

Keywords:

User Interface, User Experience, Website User centered Design, SUS

Abstract

In this era, the use of technology is becoming a new habit, in searching for information, technological developments are also not spared because technology can shorten time. When searching for information on website pages, users not only see the contents of the news presented but users also see whether the appearance on the website is attractive or not. Because by using an attractive appearance, users will increase their sense of exploration when operating the website. In this research, researchers will examine the user experience of users when using the Information Technology Masters website which will later be developed into a user interface and user experience design. At the stage of conducting an analysis to determine the requirements to be used, the researcher uses the User Centered Design method, and in this design gets 4 user roles, namely ordinary users, students, lecturers, and admins. In addition, researchers conducted an analysis of website usability to measure user satisfaction using the System Usability Scale method. This test involved 35 respondents who would carry out usability testing on the questionnaire, then the data was processed using the SUS method and the SUS score was 77.3 with this score. the implementation of the ui/ux design makes it easy for users and gets grade B+ on the guideline for calculating the SUS method score

References

E. R. Wulandari, E. Rizal, and E. Lusiana, “Pengaruh kualitas website Kandaga terhadap kepuasan pengguna Perpustakaan Pusat Universitas Padjadjaran,†J. Kaji. Inf. Perpust., vol. 9, no. 1, p. 79, 2021, doi: 10.24198/jkip.v9i1.29146.

D. K. Safitri and A. Andrianingsih, “Analisis UI/UX untuk Perancangan Ulang Front-End Web Smart-SITA dengan Metode UCD dan UEQ,†Techno.Com, vol. 21, no. 1, pp. 127–138, 2022, doi: 10.33633/tc.v21i1.5639.

I. Darmawan, M. S. Anwar, A. Rahmatulloh, and H. Sulastri, “Design Thinking Approach for User Interface Design and User Experience on Campus Academic Information Systems,†Int. J. Informatics Vis., vol. 6, no. 2, pp. 327–334, 2022, doi: 10.30630/joiv.6.2.997.

W. Buana and B. N. Sari, “Analisis User Interface Meningkatkan Pengalaman Pengguna Menggunakan Usability Testing pada Aplikasi Android Course,†DoubleClick J. Comput. Inf. Technol., vol. 5, no. 2, p. 91, 2022, doi: 10.25273/doubleclick.v5i2.11669.

A. Naser, Syafwandi, and S. Ahdi, “Perancangan User Interface/User Experience Halaman Website Program Studi Desain Komunikasi Visual Univeristas Negeri Padang,†Jurnal, pp. 1–23, 2018.

B. Kurniawan and M. Romzi, “Perancangan Uiux Aplikasi Manajemen Penelitian Dan Pengabdian Kepada Masyarakat Menggunakan Aplikasi Figma,†J. Sist. Inf. Mahakarya, vol. 05, no. 1, pp. 1–7, 2022.

M. Agarina, A. S. Karim, and S. Sutedi, “User-Centered Design Method in the Analysis of User Interface Design of the Department of Informatics System’s Website,†… Int. Conf. …, no. Icitb 2019, pp. 218–230, 2019, [Online]. Available: https://jurnal.darmajaya.ac.id/index.php/icitb/article/view/2098

D. R. Dewi, S. H. Wijoyo, and R. I. Rokhmawati, “Evaluasi Dan Rekomendasi Perbaikan Website Virtual Learning Management Universitas Brawijaya pada Perangkat Bergerak Menggunakan Metode Heuristic Evaluation dan System Usability Scale (SUS),†J-PTIIK J. Pengemb. Teknol. Inf. dan Ilmu Komput., vol. 4, no. 4, pp. 1199–1206, 2020, [Online]. Available: http://j-ptiik.ub.ac.id/index.php/j-ptiik/article/view/7174

S. Balafif, “Analisis Website Menggunakan Heuristic Evaluation Berbasis Severity Ratings Dan System Usability Scale,†J. Inform. Teknol. dan Sains, vol. 4, no. 3, pp. 123–130, 2022, doi: 10.51401/jinteks.v4i3.1767.

Ilham Firman Ashari and Rahmat Rizky Muharram, “Pengembangan Antarmuka Pengguna Kolepa Mobile App Menggunakan Metode Design Thinking Dan System Usability Scale,†JSiI (Jurnal Sist. Informasi), vol. 9, no. 2, pp. 168–176, 2022, doi: 10.30656/jsii.v9i2.4993.

D. Pal and V. Vanijja, “Perceived usability evaluation of Microsoft Teams as an online learning platform during COVID-19 using system usability scale and technology acceptance model in India,†Child. Youth Serv. Rev., vol. 119, no. July, p. 105535, 2020, doi: 10.1016/j.childyouth.2020.105535.

C. Damayanti, A. Triayudi, and I. D. Sholihati, “Analisis UI/UX Untuk Perancangan Website Apotek dengan Metode Human Centered Design dan System Usability Scale,†J. MEDIA Inform. BUDIDARMA, vol. 6, no. 1, p. 551, Jan. 2022, doi: 10.30865/mib.v6i1.3526.

V. Yoga, P. Ardhana, U. Qamarul, and H. Badaruddin, “Pengujian Usability Aplikasi Halodoc Menggunakan Metode System Usability Scale ( SUS ),†J. Kesehat. Qamarul Huda, vol. 9, pp. 132–136, 2021.

R. T. Aldisa, E. Samudra, and R. Sahara, “Perbandingan Metode Pieces Dan System Usability Scale Untuk Menganalisa Kepuasan Pengguna Pada Sistem Penyewaan Mobil Berbasis Android,†JURIKOM (Jurnal Ris. Komputer), vol. 9, no. 4, pp. 1094–1102, 2022, doi: 10.30865/jurikom.v9i4.4705.

G. S. Mahendra and I. K. A. Asmarajaya, “Evaluation Using Black Box Testing and System Usability Scale in the Kidung Sekar Madya Application,†Sinkron, vol. 7, no. 4, pp. 2292–2302, 2022, doi: 10.33395/sinkron.v7i4.11755.

S. Aisyah et al., “Evaluasi Usability Website Dinas Pendidikan Provinsi Riau Menggunakan Metode System Usability Scale,†J. Ilm. Rekayasa dan Manaj. Sist. Inf., vol. 7, no. 2, pp. 125–132, 2021, [Online]. Available: http://ejournal.uin-suska.ac.id/index.php/RMSI/article/view/13066

A. Sidik, S.Sn, M.Ds, “Penggunaan System Usability Scale (SUS) Sebagai Evaluasi Website Berita Mobile,†Technol. J. Ilm., vol. 9, no. 2, pp. 83–88, 2018.

P. K. Wardani1*, M. B. Kurniawan2, W. A. Ritonga3, K. 4, and Basyarul Ulya5, “E-Commerce Penjualan Bibit Ikan Air Tawar Pada UD. Agung Sumber Sari Sigambal Menggunakan Metode User Centered Design (UCD),†vol. 05, no. 02, 2021.

Y. A. Rahman, E. D. Wahyuni, and D. S. Pradana, “Rancang Bangun Prototype Sistem Informasi Manajemen Program Studi Informatika Menggunakan Pendekatan User Centered Design,†J. Repos., vol. 2, no. 4, pp. 503–510, 2020, doi: 10.22219/repositor.v2i4.433.

C. A. Prawastiyo and I. Hermawan, “Pengembangan Front-End Website Perpustakaan Politeknik Negeri Jakarta dengan menggunakan Metode User Centered Design,†J. Teknol. Terpadu, vol. 6, no. 2, pp. 89–95, 2020, doi: 10.54914/jtt.v6i2.280.

Additional Files

Published

2023-02-27

How to Cite

Anggoro, L. A., Triayudi, A., & Lantana, D. A. (2023). Analisis User Experience Pada(s2ti.ftki.unas.ac.id ) S2 Teknologi Informasi Universitas Nasional dengan Menggunakan Metode User Centered Design dan System Usability Scale. JURNAL RISET KOMPUTER (JURIKOM), 10(1), 172−181. https://doi.org/10.30865/jurikom.v10i1.5629