Analisi Sistem Informasi Menggunakan Metode Pieces Pada Dealer Indako Trading Coy
Abstract
PT Indako Trading Coy is a company in the automotive sector that focuses on selling Honda motorbikes and official spare parts, and has adopted a web-based information system to support its operations. This system is designed to facilitate extensive business development and increase efficiency in sales management. The Information System in this Company is an important element to increase its operational efficiency and effectiveness. This research aims to analyze sales information systems using the PIECES method (Performance, Information, Economy, Control, Efficiency, Services) in order to identify existing problems and offer appropriate solutions. The PIECES method is used to evaluate various aspects of sales information systems, including system performance, effectiveness of information collection and management, operational cost efficiency, control over data and processes, and services provided to customers. This research uses a qualitative approach with in-depth interviews with system users, direct observation, and analysis of related documents. The results of the analysis show several main problems in the Honda motorbike sales information system at the Indako Trading Coy Dealer, including slow system performance when making transactions, and challenges in meeting expected customer service standards. Based on this research, several improvement solutions are recommended such as improving information technology infrastructure, developing better system integration, implementing stricter control systems, and staff training to improve efficiency and service quality. This research is expected to provide guidance for Indako Trading Coy Dealers in improving sales information systems to support growth and competitive advantage in the automotive market.
Keywords
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PDFArticle Metrics
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