Analisis Usability Testing Menggunakan Metode System Usability Scale (SUS) Terhadap Kepuasan Pengguna Aplikasi Weverse

Yolanda Oktavia Bancin, Robbani Robbani

Abstract


Weverse is a South Korean mobile application and online platform. The Weverse app has become a popular platform for K-Pop fans to connect with their idols. This platform offers various features, such as social media feeds, community forums, and live streaming. There are several problems that may occur in using the Weverse application, in this research to test satisfaction with using the application using the System Usability Scale (SUS) method. System Usability Scale (SUS) is a tool used to measure user perceptions of system usability. SUS is a 10-point Likert scale that provides a general description of subjective satisfaction in using the system. In this study, the calculations tested using the System Usability Scale method produced a score of 41.8.

Keywords


System Usability Scale (SUS); Weverse; User Satisfaction

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