Normalisasi Data Dengan Menggunakan Model Min Max Untuk Klasifikasi Nasabah Potensial Pada Bidang Pembelian Properti Menggunakan Algoritma K-Nearest Neighbor
Abstract
The customer is the most important asset in a company, especially those engaged in the property sector. The customer is also someone who supports the running of a business within a company. Potential customers have one or several definitions that benefit from physical products with various variables used in determining such as price, quality, place and services that can be provided based on the results to achieve a target. Property is synonymous with real estate, houses, land, shop houses, buildings or warehouses. In this era of globalization, competition in the property business is becoming very tight and sharp, both in the national and international markets. Every property company is required to always pay attention to the needs and desires of customers by providing the best service in terms of quality and payment systems, one of which is a gradual cash system. This is what makes it difficult for companies to identify potential customers. With the increasing willingness expected by customers in purchasing property, a classification method is needed that can help determine potential customers in the field of property purchases. Based on this, data mining is considered to be able to help problems. In this research using data normalization using the Min Max model for data mining classification with the K-Nearest Neighbor algorithm method. The results of the classification are used as a decision to acquire potential customers in buying property. In this study, data were collected through direct observation at PT. Amanda Barokah Together. Then the data is analyzed to determine potential customers in property purchases.
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