Usability Evaluation in Knowledge Management System (KMS) Using System Usability Scale (SUS) Method
Abstract
Keywords
Full Text:
PDFReferences
J. Karamat, T. Shurong, N. Ahmad, A. Waheed, and S. Khan, “Barriers to knowledge management in the health sector of Pakistan,†Sustain., vol. 10, no. 11, 2018, doi: 10.3390/su10114155.
T. P. L. Nguyen, N. M. Tran, X. H. Doan, and H. Van Nguyen, “The impact of knowledge sharing on innovative work behavior of Vietnam telecommunications enterprises employees,†Manag. Sci. Lett., vol. 10, no. 1, pp. 53–62, 2020, doi: 10.5267/j.msl.2019.8.016.
S. Zikos, M. Tsourma, E. E. Lithoxoidou, A. Drosou, D. Ioannidis, and D. Tzovaras, “User Acceptance Evaluation of a Gamified Knowledge Sharing Platform for Use in Industrial Environments,†Int. J. Serious Games, vol. 6, no. 2, pp. 89–108, 2019, doi: 10.17083/ijsg.v6i2.275.
D. Supriyadi, S. Thya Safitri, and D. Y. Kristiyanto, “Higher Education e-Learning Usability Analysis Using System Usability Scale,†Int. J. Inf. Syst. Technol. Akreditasi, vol. 4, no. 1, pp. 436–446, 2020.
M. L. Nuriman and N. Mayesti, “EVALUASI KETERGUNAAN WEBSITE PERPUSTAKAAN UNIVERSITAS INDONESIA MENGGUNAKAN SYSTEM USABILITY SCALE,†BACA J. DOKUMENTASI DAN Inf., vol. 41, no. 2, 2020, doi: 10.14203/j.baca.v41i2.622.
D. Pal and V. Vanijja, “Perceived usability evaluation of Microsoft Teams as an online learning platform during COVID-19 using system usability scale and technology acceptance model in India,†Child. Youth Serv. Rev., vol. 119, 2020, doi: 10.1016/j.childyouth.2020.105535.
D. Setiawan and S. L. Wicaksono, “Evaluasi Usability Google Classroom Menggunakan System Usability Scale,†Walisongo J. Inf. Technol., vol. 2, no. 1, 2020, doi: 10.21580/wjit.2020.2.1.5792.
E. Kaban, K. C. Brata, and A. H. Brata, “Evaluasi Usability Menggunakan Metode System Usability Scale (SUS) Dan Discovery Prototyping Pada Aplikasi PLN Mobile (Studi Kasus Pt. PLN),†J. Pengemb. Teknol. Inf. dan Ilmu Komputer; Vol 4 No 10, vol. 4, no. 10, pp. 3281–3290, 2020, [Online]. Available: https://j-ptiik.ub.ac.id/index.php/j-ptiik/article/view/7941.
G. W. Sasmito, L. O. M. Zulfiqar, and M. Nishom, “Usability Testing based on System Usability Scale and Net Promoter Score,†2019 2nd Int. Semin. Res. Inf. Technol. Intell. Syst. ISRITI 2019, no. October, pp. 540–545, 2019, doi: 10.1109/ISRITI48646.2019.9034666.
U. Ependi, A. Putra, and F. Panjaitan, “Evaluasi tingkat kebergunaan aplikasi administrasi penduduk menggunakan teknik system usability scale,†Regist. J. Ilm. Teknol. Sist. Inf., vol. 5, no. 1, 2019, doi: 10.26594/register.v5i1.1412.
D. W. Ramadhan, “PENGUJIAN USABILITY WEBSITE TIME EXCELINDO MENGGUNAKAN SYSTEM USABILITY SCALE (SUS) (sTUDI KASUS: WEBSITE TIME EXCELINDO),†JIPI (Jurnal Ilm. Penelit. dan Pembelajaran Inform., vol. 4, no. 2, p. 139, 2019, doi: 10.29100/jipi.v4i2.977.
F. G. Sembodo, G. F. Fitriana, and N. A. Prasetyo, “Evaluasi Usability Website Shopee Menggunakan System Usability Scale (SUS),†J. Appl. Informatics Comput., vol. 5, no. 2, pp. 146–150, Nov. 2021, doi: 10.30871/jaic.v5i2.3293.
R. Hidayad and S. Fauziati, “Analisa Integrasi Knowledge Management System, Learning Management System, Dan Eportfolio Menggunakan Knowledge Management Performance Scale Dan System Usability Scale (Sus),†Edu Komputika J., vol. 5, no. 2, pp. 117–127, 2018.
H. Hayurani, H. Hamnah, U. A. Rachmawati, and E. Suherlan, “HelloCare: APLIKASI MANAJEMEN PENGETAHUAN BERBASIS ANDROID UNTUK TENAGA KESEHATAN,†J. Teknol. Inf. Yars., vol. 6, no. 1, pp. 25–34, 2019, doi: 10.33476/jtiy.v6i1.599.
J. Brooke, “SUS: A ‘Quick and Dirty’ Usability Scale,†Usability Eval. Ind., no. November 1995, pp. 207–212, 2013, doi: 10.1201/9781498710411-35.
B. A. Alghannam, M. Alsuwaidi, and W. Almayyan, “Perceived Usability Using Arabic System Usability Scale (A-SUS): Student Perspective of Smart PAAET App,†Int. J. Comput. Sci. Inf. Secur., vol. 16, no. 7, p. 66, 2018, [Online]. Available: https://sites.google.com/site/ijcsis/.
M. Gao, P. Kortum, and F. L. Oswald, “Multi-Language Toolkit for the System Usability Scale,†Int. J. Hum. Comput. Interact., vol. 36, no. 20, pp. 1883–1901, 2020, doi: 10.1080/10447318.2020.1801173.
Z. Sharfina and H. B. Santoso, “An Indonesian adaptation of the System Usability Scale (SUS),†2017, doi: 10.1109/ICACSIS.2016.7872776.
R. Krone, “Not Just Guess Work: Tips for Observation, Brainstorming, and Prototyping,†Tech. Vasc. Interv. Radiol., vol. 20, no. 2, pp. 94–100, 2017, doi: 10.1053/j.tvir.2017.04.002.
K. Widhiyanti and A. K. P. Atmani, “Penerapan Metode Prototyping Dalam Perancangan Interface Sistem Unggah Portofolio Penerimaan Mahasiswa Baru Diploma ISI Yogyakarta,†Teknika, vol. 10, no. 2, 2021, doi: 10.34148/teknika.v10i2.308.
J. Brooke, “SUS : A Retrospective,†no. June, 2013.
U. Ependi, T. B. Kurniawan, and F. Panjaitan, “SYSTEM USABILITY SCALE VS HEURISTIC EVALUATION: A REVIEW,†Simetris J. Tek. Mesin, Elektro dan Ilmu Komput., vol. 10, no. 1, 2019, doi: 10.24176/simet.v10i1.2725.
DOI: https://doi.org/10.30865/ijics.v6i3.4244
Refbacks
- There are currently no refbacks.
Copyright (c) 2022 Mahdiyah Afifah Sari, Ken Ditha Tania

This work is licensed under a Creative Commons Attribution 4.0 International License.
The IJICS (International Journal of Informatics and Computer Science)
Published by Universitas Budi Darma.
Jl. Sisingamangaraja No.338 Simpang Limun, Medan, North Sumatera
Email: ijics.stmikbudidarma@gmail.com

This work is licensed under a Creative Commons Attribution 4.0 International License.