CIAM, Steven; PANJAITAN, Erwin. Klasifikasi Sentimen terhadap Layanan BPJS Menggunakan Model Hybrid IndoBERT dan Random Forest . Jurnal Sistem Komputer dan Informatika (JSON), [S. l.], v. 7, n. 2, p. 490–499, 2025. DOI: 10.30865/json.v7i2.9321. Disponível em: https://ejurnal.stmik-budidarma.ac.id/index.php/JSON/article/view/9321. Acesso em: 11 jan. 2026.